I have two issues. The first is I have a account (*****@***.com) with the username name...
GetHuman-omegami's customer service issue with Facebook from September 2018
Help with my Facebook issue
First: share to improve GetHuman-omegami's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-omegami's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-omegami will want to follow the link below to head to their help center. We will check on GetHuman-omegami later to make sure it's all set or try to help escalate.
I have two issues. The first is I have a account (*****@***.com) with the username name “Lo Minor” that I cannot gain access to. The recovery questions have no ties to me at all. There is no way I can answer the questions correctly. The email on my Facebook account was created when I was around ** years old and I am now ** and do not have access to that account to recover the password. I’ve tried contacting yahoo but they have no customer service line for some odd reason. Is there any other way to get my account recovered?**Secondly, there is a Facebook account tied to my current email*phone number (*****@***.com) that is not me. This persons name is Keith and I have no idea who that is. That account needs to be disposed of or shut down due to scam*fraud, if possible.
GetHuman-omegami did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-omegami fixed the problem
We are waiting for GetHuman-omegami to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.