Dear all in facebook team,*today I have received a notification informing me that I nee...

GetHuman-lordhay's customer service issue with Facebook from September 2018

Help with my Facebook issue
The issue in GetHuman-lordhay's own words
Dear all in facebook team,*today I have received a notification informing me that I need to change my name or send you my identity, and if I don't, you will close my account. (User : Lord Hayd)*First of all, I'm not a fake account, I use this name since ****, many of my friends know me by this name.*second, I have the right to use a nickname and not my real first*last name, and I need to keep it that way.*third, Since I started my account on Facebook, I have not insulted anyone, never used my account to send any Ads nor business issues.**please understand that I need to keep my privacy settings as it is without any changes, many accounts on other applications and websites and games and emails are related to this account, if the name is changed I will loose several other accounts.**Kindly confirm if you received this email,*I'm a human not a robot, I just want to keep my privacy for me without showing any ID to anyone, and I think this is my right.**best regards.

GetHuman-lordhay did not yet indicate what Facebook should do to make this right.

How GetHuman-lordhay fixed the problem
Forget it.. Just change your name.. Add a letter at the beginning..
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Customer service issue
Reported by GetHuman-lordhay
Sep 16th, 2018 - 3 years ago
Fixed
GetHuman-lordhay shared how to fix
Seen by 9 customers so far
Similar issue to 142389 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-lordhay started working on this issue
Sep 16th, 2018 11:19am
GetHuman-lordhay confirmed the issue is fixed. Hooray!
Sep 17th, 2018 11:46am
GetHuman-lordhay confirmed the issue is fixed. Hooray!
Sep 17th, 2018 11:47am
GetHuman-lordhay confirmed the issue is fixed. Hooray!
Sep 17th, 2018 11:47am
GetHuman-lordhay confirmed the issue is fixed. Hooray!
Sep 17th, 2018 11:47am