Dear Team*Need your help and feedback urgent as my facebook account stolen in the name...

GetHuman-fikry_'s customer service issue with Facebook from September 2018

5 views | 140664 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-fikry_'s odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-fikry_'s next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-fikry_ will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-fikry_ can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-fikry_ may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-fikry_'s own words
Dear Team*Need your help and feedback urgent as my facebook account stolen in the name of *Ahmed Fikry ELAshry*And the hacker changed the name to*Abdo Mokhtar*And the hacker changed the facebook password and mail password for*Fikry* *****@***.com*as i can not access this mail any more .*If you want to confirm you can check with my friends on facebook specially *Mohamed elashri Brother*Marwa ashry Sister*Asma ahmed Wife*Ahmed Maher. Friend*I want you to send the reset code to *My mobile number as it is still connected to*To my account ************** *egyptian mobile number*Or you can send it to my friends listed above*Or you can send it to my new email*F*****@***.com*Respective support is highly appreciated.*Kindly note that this hacker is using my account for selling items on facebook which may cause legal problems.**Regards,

GetHuman-fikry_ did not yet indicate what Facebook should do to make this right.

How GetHuman-fikry_ fixed the problem

We are waiting for GetHuman-fikry_ to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-fikry_ fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-fikry_
Sep 14th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 140664 others
0 customers following this

Timeline

GetHuman-fikry_ started working on this issue
Sep 14th, 2018 6:49pm

Moving? Compare and Schedule Free.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians