I cannot log in my account due to phishing issue. After enter email and password its ap...
GetHuman-nadhirah's customer service issue with Facebook from September 2018
14 views | 140730 similar | 0 following
Help with my Facebook issue
GetHuman-nadhirah's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nadhirah will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-nadhirah can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-nadhirah's own words
I cannot log in my account due to phishing issue. After enter email and password its appear my account are temporarily locked then ask to do identity confirmation. I click continue and do comment to recently post past few months and its say cannot confirm using that way. So,i choose another options using friends contact list confirmation and i had this options two times but still cannot log in to my account. Lastly, i choose using birthday confirmation still the same not pass to log in. And now, i want to do the identity confirmation again seem does not appear anything after click the continue button. So,how do i get my facebook account back? I need my facebook account urgently since i have only this one account. Please, check back the system why i cannot do the identity confirmation and released back my account to me. The facebook log in email is *****@***.com I hope to get answer and solve this problem soon. Because i have bussiness in facebook to do as my fulltime jobs. thank you
GetHuman-nadhirah did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-nadhirah fixed the problem
We are waiting for GetHuman-nadhirah to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.