I cannot log in my account due to phishing issue. After enter email and password its ap...

GetHuman-nadhirah's customer service issue with Facebook from September 2018

14 views | 140730 similar | 0 following
Help with my Facebook issue
GetHuman-nadhirah's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-nadhirah will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-nadhirah can let us know if they help or not.
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The issue in GetHuman-nadhirah's own words
I cannot log in my account due to phishing issue. After enter email and password its appear my account are temporarily locked then ask to do identity confirmation. I click continue and do comment to recently post past few months and its say cannot confirm using that way. So,i choose another options using friends contact list confirmation and i had this options two times but still cannot log in to my account. Lastly, i choose using birthday confirmation still the same not pass to log in. And now, i want to do the identity confirmation again seem does not appear anything after click the continue button. So,how do i get my facebook account back? I need my facebook account urgently since i have only this one account. Please, check back the system why i cannot do the identity confirmation and released back my account to me. The facebook log in email is *****@***.com I hope to get answer and solve this problem soon. Because i have bussiness in facebook to do as my fulltime jobs. thank you

GetHuman-nadhirah did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-nadhirah
Sep 14th, 2018 - 2 years ago
Fixed
Seen by 14 customers so far
Similar issue to 140730 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-nadhirah started working on this issue
Sep 14th, 2018 7:57pm
GetHuman-nadhirah indicated the issue is not fixed yet.
Sep 16th, 2018 10:01am
GetHuman-nadhirah indicated the issue is not fixed yet.
Sep 16th, 2018 10:02am
GetHuman-nadhirah indicated the issue is not fixed yet.
Sep 16th, 2018 10:03am
GetHuman-nadhirah indicated the issue is not fixed yet.
Sep 16th, 2018 10:03am
GetHuman-nadhirah indicated the issue is not fixed yet.
Sep 16th, 2018 10:05am
GetHuman-nadhirah indicated the issue is not fixed yet.
Sep 17th, 2018 7:51am
GetHuman-nadhirah indicated the issue is not fixed yet.
Oct 1st, 2018 7:00am

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