I had a fb page for * years and the email and phone number linked with my account, I no...
GetHuman1117963's customer service issue with Facebook from September 2018
5 views | 134692 similar | 0 following
Help with my Facebook issue
GetHuman1117963's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1117963 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1117963 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman1117963's own words
I had a fb page for * years and the email and phone number linked with my account, I no longer have access to. I tried help from my * trusted contacts with no luck. The codes worked and i was prompted to enter a phone number I have access to but when i did i received no text. After several tries I gave up and made a new account. I started adding my old friends and even though I'm disappointed to have lost all my fb memories from my old account I was happy to be back into fb being that messenger is my primary resource for getting a hold of certain people. Then i suddenly had to prove my identity by sending fb a pic which I did. Well a day later after multiple tries at getting back on fb it finally notified me that my fb was disabled. I dont understand why. This is me. My pic. My new account. I then made another account and the same thing has happened a few days later asking me to prove my identity. I just want my old account back! What do i have to do?
GetHuman1117963 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1117963 fixed the problem
We are waiting for GetHuman1117963 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.