My Facebook account was hacked almost * months ago and I have been trying unsuccessfull...

GetHuman-mganley's customer service issue with Facebook from August 2018

6 views | 119865 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-mganley's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mganley's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mganley will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-mganley can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-mganley's own words
My Facebook account was hacked almost * months ago and I have been trying unsuccessfully to get back on it. I've done everything that Facebook has requested me to do. They have now deleted my phone number associated with my account. They say that I have a code that I'm supposed to put in that I had set up that is not true at all. I'm very frustrated I need to get back on the Facebook because I had a friend died recently and I'd like to get pictures from his Facebook account. Please help me. My email address is M Ganley ** at gmail.com and my phone number is ***-***-****. Facebook has said that they have sent me SMS messages through my telephone number however this is also on true so please please please help me

GetHuman-mganley did not yet indicate what Facebook should do to make this right.

How GetHuman-mganley fixed the problem

We are waiting for GetHuman-mganley to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mganley fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-mganley
Aug 28th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 119865 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-mganley started working on this issue
Aug 28th, 2018 2:32pm

Moving? We Make It Easy.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians