My Facebook account was hacked almost * months ago and I have been trying unsuccessfull...

GetHuman-mganley's customer service issue with Facebook from August 2018

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The issue in GetHuman-mganley's own words
My Facebook account was hacked almost * months ago and I have been trying unsuccessfully to get back on it. I've done everything that Facebook has requested me to do. They have now deleted my phone number associated with my account. They say that I have a code that I'm supposed to put in that I had set up that is not true at all. I'm very frustrated I need to get back on the Facebook because I had a friend died recently and I'd like to get pictures from his Facebook account. Please help me. My email address is M Ganley ** at gmail.com and my phone number is ***-***-****. Facebook has said that they have sent me SMS messages through my telephone number however this is also on true so please please please help me
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Facebook

Customer service issue
Reported by GetHuman-mganley
Aug 28th, 2018 - 4 mons ago
I have an issue with Facebook too
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-mganley started working on this issue
Aug 28th 2:32pm