My Facebook page has been disabled, due to questions of the name that I have on the acc...
GetHuman-zmmc's customer service issue with Facebook from August 2018
Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-zmmc's own words
My Facebook page has been disabled, due to questions of the name that I have on the account which is SUBTERFUGE FILES. ** Your staff has continually sent me emails stating that I had to prove in someway that I was recognized by this name in my personal life. I continually responded to the emails, advising that the name that I chose, subterfuge files is because of a domestic violence situation and that anyone that knows me that I want to be in contact with knows that that is my file name and help protect my privacy and safety. I understand that in most cases people use their regular name, I sadly don’t have that luxury. I know you want to continue emailing back-and-forth but I would prefer to speak to someone. My phone number is ***-***-****. Because if we can’t come to some resolution then I need to know how to reclaim that account and put in a different name.
GetHuman-zmmc did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-zmmc fixed the problem
We are waiting for GetHuman-zmmc to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.