Hello. I used to play a game called dragon ball dokkan battle and I liked a Facebook ac...

GetHuman-lesterva's customer service issue with Facebook from August 2018

12 views | 119357 similar | 0 following
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The issue in GetHuman-lesterva's own words
Hello. I used to play a game called dragon ball dokkan battle and I liked a Facebook account to my game data. The problem is that I lost the phone we’re I was playing that game, but now I want to play it again thanks that a saved a code for changing device and retrieve the account back. Wen I use the code the game recognizes my account but says that it is indeed linked to a Facebook account and that the code is invalid if I don’t use my Facebook account to get it back. The issue is that I don’t remember the email of that account, I can say that I know the password because I use the same password almost for everything. If you guys please could find a way to find the email that I need of that account I will be very appreciative. If more information of the account of the game or of the Facebook account ask me through email. Thanks.

GetHuman-lesterva did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman-lesterva
Aug 28th, 2018 - 3 years ago
Seen by 12 customers so far
Similar issue to 119357 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-lesterva started working on this issue
Aug 28th, 2018 3:15am
GetHuman-lesterva indicated the issue is not fixed yet.
Aug 28th, 2018 10:13am
GetHuman-lesterva indicated the issue is not fixed yet.
Aug 29th, 2018 8:08am
GetHuman-lesterva indicated the issue is not fixed yet.
Aug 29th, 2018 8:10am

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