Approximately * months or longer My Facebook page was hacked. I started to respond whil...

GetHuman1044797's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman1044797's own words
Approximately * months or longer My Facebook page was hacked. I started to respond while at work when a customer told me she needed assistance. When I tried to log back on my page timed out. I was never able to log back on. I tried everything to get back on but I was not allowed to do so. I I appealed but was still not able to get back on. I tried to start a new account but was turned away again. I had almost **** FB friends. Many of them crucial Contacts. I have worked in the field of radio for over ** years. I am well known in the Pueblo Colorado community. I would never intentionally try to wreck other people's accounts. I still to this day don't know who hacked my account. I responded to a Facebook friend who's account was hacked as well. Thats all I know what happened. If you would restore my original account to me I would be very grateful. I would be extra careful as well in the future about opening up other peoples hacked account. Thanks for reading this information. I hope for the best. Sincerely. Tony Wright.

GetHuman1044797 did not yet indicate what Facebook should do to make this right.

How GetHuman1044797 fixed the problem
To fix your book issues I suggest
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1044797
Aug 28th, 2018 - 3 years ago
Fixed
Seen by 14 customers so far
Similar issue to 119255 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman1044797 started working on this issue
Aug 28th, 2018 1:26am
GetHuman1044797 confirmed the issue is fixed. Hooray!
Aug 28th, 2018 4:26pm