STILL NO FURTHER FORWARD.

GetHuman1044169's customer service issue with Facebook from August 2018

11 views | 119104 similar | 0 following
Help with my Facebook issue
GetHuman1044169's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1044169 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1044169 can let us know if they help or not.
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The issue in GetHuman1044169's own words
I have been back and forth with this all week. I just want it sorted as it’s now frustrating. I cannot contact people ie clients etc as my Facebook is not letting me in !!!!!! ... Hi my Facebook logged me out last week and when I tried to log back in it says my password is wrong. So when I tried to make a new password to let me back in it wanted to send me a code to me email that was originally set up with the account but I no long have access to that email. So I then went down the route of getting * friends to help me recover my account with * individual codes it then let me change my password but when I go to sign it it says I should’ve got a recovery email sent to my new email address and when I click the link to say I haven’t received this email it says the service is unavailable and to try again later. This has now happened for a week and through no fault of my own and no one is doing anything about it. So therefore I would really like for someone to contact me with a resolved solution as soon as they can. It would be greatly appreciated.
There is an issue logging in and no one is resolving it.
I want my Facebook accessible within the next few days for me to use.
Never had any issues until now. Used Facebook for years.
Everything! Even getting codes from friends.
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Facebook

Customer service issue
Reported by GetHuman1044169
Aug 27th, 2018 - 3 years ago
Fixed
Seen by 11 customers so far
Similar issue to 119104 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman1044169 started working on this issue
Aug 27th, 2018 10:42pm
GetHuman1044169 indicated the issue is not fixed yet.
Aug 28th, 2018 12:01am
GetHuman1044169 indicated the issue is not fixed yet.
Aug 28th, 2018 12:05am
GetHuman1044169 indicated the issue is not fixed yet.
Aug 28th, 2018 1:09am
GetHuman1044169 indicated the issue is not fixed yet.
Aug 28th, 2018 8:46pm
GetHuman1044169 indicated the issue is not fixed yet.
Aug 28th, 2018 8:47pm

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