okay I am caught up in this hoop where is vertually impossible to get help. I have writ...

GetHuman-bowpro's customer service issue with Facebook from August 2018

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Help with my Facebook issue
GetHuman-bowpro's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bowpro will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-bowpro can let us know if they help or not.
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The issue in GetHuman-bowpro's own words
okay I am caught up in this hoop where is vertually impossible to get help. I have written this same info many times but here goes again. I have been in and out of the hospital many times in the last months. However, I have been accused by FB of pretending to be someone I am not. Now I realize I have been hacked, (as I have several times in the past.) But being locked out of my account does not allow me to get help. I can provide any info you need. I just don't know how to get it to you. I am ** years old and use FB mostly for pictures of my grandkids, great grandkids and now my one and only great-great grandson. Please help me get back the pleasure of seeing their pictures and communicating with my friends. My online name is bowpro****. Please, please help.

GetHuman-bowpro did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-bowpro
Aug 24th, 2018 - 3 years ago
Fixed
Seen by 1 customer so far
Similar issue to 115554 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-bowpro started working on this issue
Aug 24th, 2018 8:38pm
GetHuman-bowpro indicated the issue is not fixed yet.
Aug 24th, 2018 8:38pm

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