HELP AND MORE HELP NEEDED!!!

GetHuman-pentafl's customer service issue with Facebook from August 2018

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The issue in GetHuman-pentafl's own words
Set up a new password for my FB acct. and I have tried almost all of today and I need Help!! PLEASE help!! ... I had a tech come out yesterday and "clean" up my computer and he left & I tried to go into facebook and cannot get in. Last night you blocked me from even trying to get help. I need access my acct. PLEASE HELP ME!! I HAVE LOOKE DFOR PH,. NUMBERS TO CALL BUT YOU HAVE NONE!! Why not for thousands of people *you must have on FB. My phone number is ***-***-**** and I have no cell phone (in process of changing co.) I would greatly appreciate some help from a human being!! Thank you kindly. Jan Penta
I truly do not understand why facebook does not have human beings to solve problems re: FB!! Bad customer service as far as I am concerned!!!
So I can go to facebook.
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Customer service issue
Reported by GetHuman-pentafl
Aug 24th, 2018 - 4 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-pentafl started working on this issue
Aug 24th 12:09am