Facebook wanted to verify my account by sending me a * digit code. Unfortunately the ce...
GetHuman1001215's customer service issue with Facebook from August 2018
Help with my Facebook issue
GetHuman1001215's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1001215 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1001215 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman1001215's own words
Facebook wanted to verify my account by sending me a * digit code. Unfortunately the cell phone number and email address on my facebook account are both old. I never updated them because I never had a reason to, as I am never logged out of facebook. I have a blog page with close to **,*** followers and I can't log into my facebook page or my blog page and I am flipping out! I can send my drivers license to prove my identity I need to be able to log into my account! My name is Sarah Kacala and my blog page name is:*Little girl speak. I need to be able to log in and of course I will update my email address and my cell phone right away. The old email is: *****@***.com I do not have access to it its long gone deactivated from not using it years ago. My old cell number is: ***-***-**** also not had that in a while. My updated cell is ****-***-**** and my updated email is: ******@***.com please help me to verify my account and log in. My blog followers are survivors of sexual assault and domestic violence and they depend on me every day to post inspiration for them and I have not been able to log in since Sunday night when this mess all started!
GetHuman1001215 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1001215 fixed the problem
We are waiting for GetHuman1001215 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.