Facebook wanted to verify my account by sending me a * digit code. Unfortunately the ce...

GetHuman1001215's customer service issue with Facebook from August 2018

15 views | 106470 similar | 0 following
Help with my Facebook issue
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The issue in GetHuman1001215's own words
Facebook wanted to verify my account by sending me a * digit code. Unfortunately the cell phone number and email address on my facebook account are both old. I never updated them because I never had a reason to, as I am never logged out of facebook. I have a blog page with close to **,*** followers and I can't log into my facebook page or my blog page and I am flipping out! I can send my drivers license to prove my identity I need to be able to log into my account! My name is Sarah Kacala and my blog page name is:*Little girl speak. I need to be able to log in and of course I will update my email address and my cell phone right away. The old email is: *****@***.com I do not have access to it its long gone deactivated from not using it years ago. My old cell number is: ***-***-**** also not had that in a while. My updated cell is ****-***-**** and my updated email is: ******@***.com please help me to verify my account and log in. My blog followers are survivors of sexual assault and domestic violence and they depend on me every day to post inspiration for them and I have not been able to log in since Sunday night when this mess all started!

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Facebook

Customer service issue
Reported by GetHuman1001215
Aug 16th, 2018 - 3 years ago
Fixed
Seen by 15 customers so far
Similar issue to 106470 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman1001215 started working on this issue
Aug 16th, 2018 7:27pm
GetHuman1001215 indicated the issue is not fixed yet.
Aug 16th, 2018 9:26pm
GetHuman1001215 indicated the issue is not fixed yet.
Aug 17th, 2018 9:02pm