I don't know what happened but apparently I must have changed my password too many time...

GetHuman-dashia's customer service issue with Facebook from August 2018

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The issue in GetHuman-dashia's own words
I don't know what happened but apparently I must have changed my password too many times. I tried to change it from my girlfriend's phone and then I tried to change it from my phone and then all of a sudden I could not get into my account. I have access to both the phone number and the e-mail that's listed on my Facebook account but every time I click forget password and I get the verification code sent to me and attempt to put it in it still does not work when I put the verification code it. I really need to get back into my account and if you could help me with us that would be great. Like I said I still have access to my Gmail account and my phone number that's linked to my Facebook page however the codes that I'm getting sent to me is not being accepted by Facebook. Can you please tell me how to resolve this or can you please reset my page and some way. The name on my FB account is "Dashia Wallace"
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Facebook

Customer service issue
Reported by GetHuman-dashia
Aug 16th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 106450 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-dashia started working on this issue
Aug 16th, 2018 7:10pm
GetHuman-dashia indicated the issue is not fixed yet.
Aug 16th, 2018 7:12pm
GetHuman-dashia indicated the issue is not fixed yet.
Aug 16th, 2018 9:40pm