My name is Kelly Byron,ive recently had a ban put on marketplace on my Facebook account...
GetHuman992291's customer service issue with Facebook from August 2018
Help with my Facebook issue
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GetHuman992291's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman992291 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman992291 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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The issue in GetHuman992291's own words
My name is Kelly Byron,ive recently had a ban put on marketplace on my Facebook account but don't understand why. Ive sent emails to ask why but i keep getting the same automated messages back,told to read the list of ** policies in which i feel that none apply to me. I have nothing fake on there or anything to cause any offense. All that i had for sale was some toddler clothing & footwear,an old Samsung D*** mobile phone & a ladies top which have been on for months & only now i am getting problems. Surely a straight ban was unnecessary,i would have removed the items if asked to. Is there anyway possible of a second chance & gain my account back,even if it means not selling on there anymore & just buying. I would be very greatful. Kind Regards.
GetHuman992291 did not yet indicate what Facebook should do to make this right.
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