Hello I believe my facebook account was hacked two days ago,**I have had my facebook ac...

GetHuman992258's customer service issue with Facebook from August 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman992258's own words
Hello I believe my facebook account was hacked two days ago,**I have had my facebook account for many years now* I originally signed up for Facebook with the email address *****@***.com. This email address is now inactive as I have not used it in a long time. I am unable to reset my password using the email due to the fact that it is inactive. **I have followed the steps to verify my identity multiple times by sending in a picture of my drivers license and identifying my facebook friends. But after doing all these steps and changing my password I try to log in to find out that my password has been changed again. Facebook notifies me that my password changes from a samsung galaxy phone - I do not have a samsung galaxy. I think that someone is changing my password to something different every time I try to recover my account.**I desperately need my account back - I run my business from my account...**Thanks so much for your help.
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Customer service issue
Reported by GetHuman992258
Aug 14th, 2018 - a yr ago
I have an issue with Facebook too
Seen by 20 customers so far
Similar issue to 104302 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman992258 started working on this issue
Aug 14th, 2018 8:39pm
GetHuman992258 indicated the issue is not fixed yet.
Aug 15th, 2018 2:45am
GetHuman992258 indicated the issue is not fixed yet.
Aug 16th, 2018 10:30am
GetHuman992258 indicated the issue is not fixed yet.
Aug 16th, 2018 3:52pm