Anytime I post something with music on FB, It always gets muted then I have to go thru...

GetHuman965645's customer service issue with Facebook from August 2018

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The issue in GetHuman965645's own words
Anytime I post something with music on FB, It always gets muted then I have to go thru the steps to get the music back on my post. The music I use I have purchased. When I post the videos it gives me the option to use the songs I’ve purchased, so why does FB keep muting them? I see videos on FB and the Yard Sale sites all the time where the radio is playing and they’re not muted, why? That music is not purchased. I can’t post a video with a radio on or FB mutes it. My videos still get muted with music I’ve purchased and then I have to go thru a mess letting FB know that I have the right to use the music*song. How are other people getting away with posting videos with the radio on and FB not muting it ?
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Customer service issue
Reported by GetHuman965645
Aug 12th, 2018 - a yr ago
I have an issue with Facebook too
Seen by 8 customers so far
Similar issue to 101321 others
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GetHuman965645 started working on this issue
Aug 12th, 2018 4:03am
GetHuman965645 indicated the issue is not fixed yet.
Aug 12th, 2018 4:03am