Dear Sir or Madam,**Some time ago I was forced to delete my browsing history, and thus...

GetHuman-kingamo's customer service issue with Facebook from August 2018

3 views
 | 
99976 similar
 | 
0 following
Help with my Facebook issue
GetHuman-kingamo's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kingamo will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kingamo can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-kingamo's own words
Dear Sir or Madam,**Some time ago I was forced to delete my browsing history, and thus forced to log out of Facebook. In my account (I still do not know why), two-factor authentication is set, although I've turned it off many times. For more than two months I have no access to this phone, and thus I can not approve the login in any way despite the fact that I know my password, login, password for my email and all other information needed for my login. He has already sent you over several dozen requests via a form which is used as an alternative way of account authentication, but without success because I did not receive any answers to any of these applications. I also sent my ID to prove that I am a legitimate user. I have not been able to access my account for over a month, although you are sending me information about new notifications. I am asking for any help because I want to regain access to my account.*Sincerely,
GetHuman-kingamo did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-kingamo fixed the problem
We are waiting for GetHuman-kingamo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kingamo fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-kingamo
Aug 10th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 99976 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-kingamo started working on this issue
Aug 10th, 2018 6:28pm
GetHuman-kingamo indicated the issue is not fixed yet.
Aug 10th, 2018 7:50pm