I have notified FB company of the problem and only to be told that theirs a pron movie...

GetHuman918093's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman918093's own words
I have notified FB company of the problem and only to be told that theirs a pron movie with my family and pictures of my friends. I have been scammed into trying too talk with FB and recovery this said pronography created by the hacker and I don't know what else to do about the situation. I have done everything that I have told to do by FB only to find out that I can not get my money back due to the method of payment through Google Play Card's paid directly to the FB team and, who will no longer be able to accept my phone calls. The owner knows how to by pass any repercussions of the FB company and you think that you are protected by the settings on your FB page and, you are not a hacker can and has changed my security and settings. You are my last hope of getting this matter handled.
GetHuman918093 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman918093
Aug 10th, 2018 - 8 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 99812 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman918093 started working on this issue
Aug 10th, 2018 3:55pm
GetHuman918093 indicated the issue is not fixed yet.
Aug 10th, 2018 3:55pm
GetHuman918093 indicated the issue is not fixed yet.
Aug 10th, 2018 4:15pm