I can't get into my Facebook acct. I have * one is my regular and the other I just made...

GetHuman-braggrob's customer service issue with Facebook from August 2018

98030 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-braggrob's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-braggrob's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-braggrob will want to follow the link below to head to their help center. We will check on GetHuman-braggrob later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-braggrob may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-braggrob's own words
I can't get into my Facebook acct. I have * one is my regular and the other I just made today so I could roll play with some friends. I logged out if the roll play one but I now can't get into my regular acct. It's not accepting my password. It's also not letting me rest it. It keeps saying I'm logged in but I'm not. I tried to log in on my sons tablet but it wouldn't let me. How do I get my acct back. They keep trying to give me one from when I got hacked and Facebook was supposed to have deleted it. My regular acct has a picture of a girl sitting by a dragon and reaching her hand up to a little one. It has a water mark that says property of hidden realms. Please that's the only way some of my family can reach me
GetHuman-braggrob did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-braggrob fixed the problem
We are waiting for GetHuman-braggrob to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-braggrob fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-braggrob
Aug 8th, 2018 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 98030 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-braggrob started working on this issue
Aug 8th, 2018 11:25pm