Whenever I sign in they say they'll send me a logging code but the haven't. I need help...

GetHuman-threeoni's customer service issue with Facebook from August 2018

Help with my Facebook issue
The issue in GetHuman-threeoni's own words
Whenever I sign in they say they'll send me a logging code but the haven't. I need help please **I had a new phone from my dad yesterday *So I waa transferring my new stuff on it,*Then I logged to the new on cause I forgot about the old one but there was nobody trying to hack it or nothing, I use Facebook for most of my social media as Instagram, Twitter,meet me ect, so why am I going to do, even my artist page and my Instagram as Mr *** Dope I switched the nickname to DOPER,*Ralph Timothy Doristil Is my Real name, a few people know it but Threeonine Doper or Mr *** Dope are the names in known everywhere in a artist why would you Facebook people do me like that, that pissed me off * I need help please
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Facebook

Customer service issue
Reported by GetHuman-threeoni
Aug 2nd, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 91603 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-threeoni started working on this issue
Aug 2nd, 2018 11:16pm
GetHuman-threeoni indicated the issue is not fixed yet.
Aug 3rd, 2018 2:00am