my facebook id is disabled by Facebook

GetHuman-aursota's customer service issue with Facebook from July 2018

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Help with my Facebook issue
GetHuman-aursota's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-aursota will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-aursota can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-aursota's own words
I need my account back ... My Facebook account was disabled by facebook for pretending to be someone else. I appeal for it. They told me to submit my id from their Id's list and I gave them my Birth certificate. Then they told me to give a picture by holding something from their id's list and I gave them a picture of myself holding my birth certificate. They told me that picture is not clear I send it again. They again send me same message that it's not clear, it's a blur.I send them again my picture on that day they didn't reply. I send them a clear picture on Friday night but yet they did not reply to me. *what can I do now? How can I get my account back? I used this account since ****, I never faced this kind of problem and I also do not know why someone report to me for impersonation! please tell me what should I do now? Why they do not reply!?
my id is real

GetHuman-aursota did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-aursota
Jul 29th, 2018 - 3 years ago
Fixed
Seen by 116 customers so far
Similar issue to 87024 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-aursota started working on this issue
Jul 29th, 2018 1:28pm
GetHuman-aursota indicated the issue is not fixed yet.
Jul 30th, 2018 5:14pm
GetHuman-aursota indicated the issue is not fixed yet.
Jul 30th, 2018 5:18pm
GetHuman-aursota indicated the issue is not fixed yet.
Jul 30th, 2018 5:19pm
GetHuman-aursota indicated the issue is not fixed yet.
Jul 30th, 2018 5:20pm
GetHuman-aursota indicated the issue is not fixed yet.
Jul 30th, 2018 5:22pm
GetHuman-aursota indicated the issue is not fixed yet.
Jul 30th, 2018 5:22pm
GetHuman-aursota indicated the issue is not fixed yet.
Jul 30th, 2018 5:23pm

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