I have an iPhone *s pluse. I just updated the iOS to **.*.* after it was done updating...

GetHuman-kimconra's customer service issue with Facebook from July 2018

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The issue in GetHuman-kimconra's own words
I have an iPhone *s pluse. I just updated the iOS to **.*.* after it was done updating. I went to my Facebook app on my to check my Facebook. It went code page I requested a code. But I did not get a sms text. So I looked up my account I saw an old one I had. I click on that one. That one somehow has my cell number on it. But that not the Facebook account I won’t. I did the recovery and did a new password for my old account. But it still wants a code and I cannot get the code because my cell number not on the account. So I had deleted all of my accounts and recover all the my accounts but nothing happened. The one account that is accurate with my cell number is not the one I want. That one has no friends or groups. So can you please help get my old Facebook account back the one with all my friends and groups i am in. I need it back I have a work Facebook page that I am on every single day.
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Customer service issue
Reported by GetHuman-kimconra
Jul 27th, 2018 - 10 mons ago
I have an issue with Facebook too
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Seen by 1 customer so far
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GetHuman-kimconra started working on this issue
Jul 27th, 2018 12:42pm