I was playing words with friends and twice now have played with a guy and chatted while...

GetHuman-ajthicke's customer service issue with Facebook from July 2018

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The issue in GetHuman-ajthicke's own words
I was playing words with friends and twice now have played with a guy and chatted while doing so. The first time he asked if I had a gmail account and I declined. The second time he was asking personal questions and snuck in some of those security questions you would use to set up a bank account online. The game with him totally disappears when he's not there, so that in itself is suspicious. The picture shown is of an older man in a library type setting with a wall of books. The name was something different, like Hemson, but I don't remember the last name. This last time it spooked me so bad that I have lost sleep worrying about my banks account's safety. I am determined to not play the game with him again, but what do I do if he pops on again. Is there something I can do to block that or report it? I am very suspicious of this person and have actually deleted all my WWF games except for those with the people I know personally. The activity happened on Friday, July **. I don't know if that helps. I really felt like he was targeting me and trying to mine information. He said, "can we stay on awhile and talk" and things like that like he was trying to keep me on for some time. Is there any way of tracking him down?
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Facebook

Customer service issue
Reported by GetHuman-ajthicke
Jul 23rd, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 80905 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-ajthicke started working on this issue
Jul 23rd, 2018 2:52pm
GetHuman-ajthicke indicated the issue is not fixed yet.
Jul 23rd, 2018 3:54pm