I can’t log into my Instagram because my old phone number is the one registered on my account and I don’t have access to that any more.
GetHuman867692's customer service issue with Facebook from July 2018
15 views | 68961 similar | 0 following
Help with my Facebook issue
Did that get it fixed?
Waiting to see if GetHuman867692 fixed the issue with our suggestion.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman867692's own words
Simply log into my account ... I can’t log into my Instagram account. There is no Instagram hotline that I can call so I thought I’d call the company that owns Instagram. I can’t get a verification code because my phone number has changed since I registered. I emailed Instagram and they replied and said to take a picture with a code written on a piece of paper. I did that and they still haven’t replied, and my account still isn’t activated.
Instagram told me to write a code on a piece of paper. I did that and the problem still isn’t fixed.
I would just like to log back into my Instagram.
Over * years, so you can understand why I’m upset with the situation as I’ve been a customer with Instagram for a long time and all my photos are on my current account that I can’t even access.
I’ve tried every single hotline and email that exists.
I have an issue with Facebook too
How GetHuman867692 fixed the problem
We are waiting for GetHuman867692 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.