my acct was hacked , this past weekend, i created a new acct and i was adding back my f...

GetHuman863627's customer service issue with Facebook from July 2018

8 views | 67862 similar | 0 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman863627 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman863627 can let us know if they help or not.
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The issue in GetHuman863627's own words
my acct was hacked , this past weekend, i created a new acct and i was adding back my friends, and everything was fine and then last night FB asked me to download a pic of myself and said they needed to verify my identity, they said they have to review the pic and i dont have access to my fb acct now, i am very upset about this being as my acct was hacked to begin with, now i cant even use my acct, whoever is using my other acct needs to be caught and diciplined . my name is Phillip Ryan Griffin, Phone * *** *** ****, home * *** *** ****, email *****@***.com, address ***** king william rd, king william va *****, i have my drivers license and i can upload any pics you needand or any documentation or info u need as well

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Facebook

Customer service issue
Reported by GetHuman863627
Jul 9th, 2018 - 4 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 67862 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman863627 started working on this issue
Jul 9th, 2018 5:51pm
GetHuman863627 shared this issue with followers on Twitter
Jul 9th, 2018 7:55pm
GetHuman863627 shared this issue with your circles on Google+
Jul 9th, 2018 7:55pm

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