my acct was hacked , this past weekend, i created a new acct and i was adding back my f...

GetHuman863627's customer service issue with Facebook from July 2018

8 views | 67862 similar | 0 following
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The issue in GetHuman863627's own words
my acct was hacked , this past weekend, i created a new acct and i was adding back my friends, and everything was fine and then last night FB asked me to download a pic of myself and said they needed to verify my identity, they said they have to review the pic and i dont have access to my fb acct now, i am very upset about this being as my acct was hacked to begin with, now i cant even use my acct, whoever is using my other acct needs to be caught and diciplined . my name is Phillip Ryan Griffin, Phone * *** *** ****, home * *** *** ****, email *****@***.com, address ***** king william rd, king william va *****, i have my drivers license and i can upload any pics you needand or any documentation or info u need as well

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Customer service issue
Reported by GetHuman863627
Jul 9th, 2018 - 5 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 67862 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman863627 started working on this issue
Jul 9th, 2018 5:51pm
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Jul 9th, 2018 7:55pm
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Jul 9th, 2018 7:55pm