Facebook Customer Service Issues

Good day, Facebook community, I am Rahul Pushp Baranwal from India, and my Facebook account under the name Rahul Pushp Baranwal has been locked. The email associated is [redacted] with the password rahul[redacted]. Unfortunately, the mobile number linked to this account is in possession of another individual, and Facebook is requesting a 6-digit code sent to that number. Since I don't have access to my old number, I am unable to unlock my account. Please assist me in recovering my account under the name Rahul Pushp Baranwal. Your help in this matter would be greatly appreciated. You can contact me at [redacted]. Thank you for your support. Best regards, Rahul Pushp Baranwal

My name is Debra W. and my birthday is on July 6th. To celebrate, I made a donation to a nonprofit organization through Facebook for Pulmonary Hypertension Research. However, I intended for it to be a one-time donation, but it was mistakenly set up as a recurring payment on my checking account. I believe the option for recurring donations should be more clearly labeled during the process to avoid confusion. I am unsure how to contact the organization through Facebook to ensure that further deductions are canceled. Any guidance on how to address this issue would be appreciated. Thank you.

Dear Facebook, I am reaching out concerning my Instagram account 'w_kevin_kang' that is currently deactivated. I have been in communication with 'pokepoke' regarding a copyright claim (Report #: [redacted][redacted]) that was mistakenly filed against me. 'Pokepoke' has confirmed that they have requested the copyright claim to be revoked, and Instagram acknowledged processing this request. However, it has been over a month, and my account remains deactivated. I am a writer, and my Instagram account holds valuable posts spanning four years, including content related to an upcoming book publication. 'Pokepoke' has expressed willingness to assist in restoring my account. I kindly request your help in reactivating my Instagram account 'w_kevin_kang' after reviewing the email correspondence from 'pokepoke' regarding the account recovery process. Thank you for your attention to this matter. Sincerely, W.K. Kang Email: [redacted]

Dear Instagram, I am writing to request the reactivation of my Instagram account 'w_kevin_kang'. I recently received a report regarding a copyright issue, but there was a misunderstanding as the notifications were being sent to an old email address. I have since apologized to the rights owner 'pokepoke' and they have forgiven me, even requesting Instagram to cancel the copyright claim against me. Despite this, it has been over a month and my account has not been restored. I want to emphasize the importance of my account as a writer, containing valuable posts spanning four years, including articles for an upcoming book. Even 'pokepoke' is now willing to assist in the account recovery process. I have also received an email from them dated 6/18 urging the restoration of my account. I kindly ask for your assistance in restoring my account 'w_kevin_kang' after verifying the communication from 'pokepoke'. Your prompt action in this matter would be greatly appreciated. Thank you, [redacted]

Dear Instagram, I'm reaching out to request the re-activation of my Instagram account, 'w_kevin_kang'. Due to a misunderstanding with 'pokepoke' regarding a copyright claim, my account was disabled. 'Pokepoke' has requested the claim to be canceled, and they are willing to support the restoration of my account. As a writer, my account holds valuable posts spanning four years, including content for an upcoming book. I've been waiting for over a month since the copyright revocation request was processed. I received an email from 'pokepoke' on 6/18 confirming their support for the account restoration. I urge you to review the communication from 'pokepoke' and help me regain access to my account. Your assistance in recovering 'w_kevin_kang' would be greatly appreciated. Sincerely, K.K.

Respected sir, I have had an account since [redacted] under my basic Yahoo ID [redacted] In November [redacted], your security team mistakenly closed my account. I have been trying diligently to regain access, but have been unsuccessful. Please assist me in recovering my account. I can confirm my ownership through my personal ID and by verifying my official page that is linked to the account. The account started with the name Jia Khan, then Skylion's Doll, and now Xhocolaty Doll. I attempted to change my name back to Skylion Doll, leading to confusion. I mistakenly sent a document for identification purposes due to my unfamiliarity with the process. My Facebook name is Chocolaty Doll, which can also be confirmed through my friends' names connected to my Yahoo ID or primary ID. I have been waiting for assistance since November 29th, [redacted], and have reported the issue multiple times.

I am currently encountering difficulties logging into Facebook on both Safari and the app. Despite attempting to receive text message login codes, I have not received any, resulting in repeated requests for new codes without success. I have ensured that I have the latest app version and have even tried on a new phone with my Verizon Wireless services intact. I have trusted contacts set up but have not been able to resolve the issue even after numerous attempts and submitting over 50 screenshots for authentication. The app not functioning has left me feeling disconnected from my friends and family, which is disheartening. I have undertaken all the recommended steps from the Facebook help center but to no avail. It would be greatly appreciated if adequate assistance could be provided promptly to alleviate this distressing situation.

Hello, I am attempting to regain access to my mom's original Facebook account. Currently, she has two accounts under the name Ileana Urlan. Unfortunately, she cannot recall the phone number or password associated with the initial account. As she has since changed her phone, I am exploring options to retrieve the original account. The account I am seeking to recover features her picture, with one account showing a water scene with a palm tree shadow, and the other displaying personal photos. The profile image in question is a picture of her with a hand resting on her left shoulder. Is it possible to retrieve the phone number linked to the account with her picture? Alternatively, could we update the account with an email address for account recovery? Thank you.

I haven't been able to access my Instagram account since 6/6/18 because it got hacked. Despite seeking help from Instagram, I haven't received any updates. The username was changed to Futuristic_music, affecting my business page with crucial personal and professional details. If you visit the account, you can see the contact options (Call/Email) still listed with my mobile number ([redacted]) and Email ([redacted]) being used. There's a noticeable shift from Art to Music content, and hashtags like #tunebeeclassics #tunedupclay #lpgclothing reflect my businesses. For further verification, my details are: Email - [redacted], Mobile - [redacted], Username - @tunebee, Phone Setup - iPhone, Company Name - Tune Bee Classics.

We are currently facing several issues with our group. We have around 42,[redacted] members, but the member counter has not worked for years. We need admins to have control over their groups without being blocked by disruptive members. We also want to prevent unauthorized individuals from infiltrating our closed group and causing disruptions. Our main concern is ensuring that only admins can moderate posts. Sharing content in our group has been challenging, and we would appreciate any assistance. Visit our group @TheFreeEnergyParty on Facebook to understand the complexity of these issues. Your support in resolving these matters would be greatly appreciated.

Dear Sir/Madam, I have been a loyal member of your Facebook community for 7 to 8 years, joining in [redacted]. My account holds many precious memories and connections that are dear to me, especially after recently getting married. Regrettably, I lost access to my account after resetting my phone in June [redacted], along with all the data including my Facebook ID and password. Despite numerous attempts, I have been unable to recover my account due to an unintentionally created duplicate account associated with the same phone number, causing further complications. My Facebook account is truly significant to me, representing a second life and an essential part of my social identity. The thought of creating a new account instead of regaining access to my old one is distressing. I kindly request your assistance in resolving this matter. I have included some details below, and also attached screenshots for reference. Phone: [redacted] Contact Email: [redacted] Thank you for your attention and understanding. Sincerely, Monojit Das

Hello, I have two spare Facebook accounts that have been compromised. The first account belongs to my dog, Jake Mangru, which can be proven as the dog is owned by me. The second account, previously known as Ella Masikfb, belongs to Samara Morgan, my alter ego created due to a jealous ex-boyfriend. Unfortunately, I no longer have access to either account as friends I shared the login information with have taken control by changing the email addresses and passwords without my consent. The original email addresses associated with these accounts are [redacted] for Jake Mangru and [redacted] for Samara Morgan. These accounts are being used for fraudulent activities. I kindly request assistance in removing both accounts from Facebook or regaining access to them. I can provide further proof of ownership if needed. Thank you for your prompt attention to this matter. Sincerely, Ella S.

Hi there, I'm having trouble with this mobile number and despite my efforts to update it, the issue persists. I really appreciate it if this message can be stopped as it's becoming tiring. Feel free to give me a call on this number if needed, or would Facebook prefer a home number? Thanks for your help. Hi Estelle, We wanted to inform you that your mobile number, [redacted] [redacted] 92 60, was recently verified by another user on Facebook. This number is still linked to your account, meaning anyone who has this number may receive SMS notifications intended for you. If you wish to keep this mobile number on your account, no action is required. However, if you no longer use this number, please update your contact details accordingly. Thank you, The Facebook Team

I have been the subject of malicious and damaging posts leading to threats, including death. The British police and C.I.D are investigating, but I am requesting Facebook to remove these posts and provide information about the poster and where they have been shared. I need to be protected from harm and expect you to take action to safeguard me. I request the following information: 1. Identity of the poster and their location. 2. Details on where the posts have been shared. 3. Immediate removal of these posts from all platforms. 4. Confirmation of the removal for my security. 5. The perpetrator should be penalized and banned. I await confirmation of these actions. Thank you. - Johnny Franklin, 9th July [redacted]

I recently accessed my daughter's account to remove some Facebook games but realized my password wasn't saved. I've tried multiple methods to reset it, including trusted contacts, email and SMS codes, and changing my email address. Unfortunately, I haven't received any verification emails yet. This has been going on since last Friday, and it's now Thursday with still no resolution. I urgently need access back since I manage several important Facebook groups related to bearded dragons and my hometown, as well as a business page for Keystone Reptiles. Thank you for your help. My Facebook name is Melindashawn Canada.

Dear Facebook, I am writing to report a security breach on my account by a non-friend who is my ex-husband, János Albert VISUELSE KFT. He accessed my profile without permission, downloading photos and reading messages. I suspect he may use this information maliciously. I am Balázs Mónika Nagyezsda from Hungary, registered with the email [redacted] on Facebook. My ex-husband accessed my profile via a Samsung Galaxy S6 with the phone number +36/30-[redacted]. I have screenshots and have changed my password. I plan to report this to the police and require any information you have on this matter. Please assist me in resolving this issue promptly. Thank you, Best regards, Mónika

Hello, I don't use Facebook or any other social media platforms. I am more accustomed to traditional methods. Recently, I moved into a new house, but strangers keep showing up at my door, wanting to rent it. I discovered that my address has been mistakenly listed on your website. The situation is unsettling, with individuals loitering in their cars in front of my home, knocking and ringing the doorbell incessantly. I've tried leaving my flag out, hoping it signals that the house is occupied. How can I have this erroneous information removed from Facebook?

Recently, I've been encountering issues with my Facebook account. Upon logging in, I am only able to view 1-2 posts before a circular loading icon appears at the bottom, eventually redirecting me back to my home page. After seeking assistance from the "Tech Coach" app, I was advised to restart my phone, reinstall the Facebook app, and reset both general and network settings. While this initially resolved the problem for a brief period, the issue has since persisted despite multiple attempts at troubleshooting. I was informed that there may be a regional outage, but not everyone in my area seems to be affected. I would greatly appreciate any guidance on how to address and resolve this ongoing issue.

I believe there is a concerning situation involving two Facebook accounts, which are owned by an individual named Sean Yg Scaff. He has distorted personal images of me on these accounts, including a photo of a woman with distorted features that is actually me, and another account used a picture of my dogs without permission. Sean has also been harassing and insulting me on these platforms. If anyone can assist me with this issue, I would greatly appreciate it. Thank you.

Our website bombtress.com has been blocked by Facebook and Instagram. Links from our site are not permitted, and this has occurred multiple times. We are unsure which content violates the rules, as we have made organic efforts to grow our social accounts. We haven't used any apps for spamming or to increase followers. We have dedicated a lot of time to sharing posts about hair and beauty, only to find ourselves excluded from these platforms. We are seeking guidance on how to rectify any violations promptly. Our Facebook fan page is bombtress, and our Instagram handle is bombtress. You can reach us at [redacted] Thank you for your assistance.