GetHuman-marcandb's customer service issue with Facebook from July 2018
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Help with my Facebook issue
GetHuman-marcandb's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-marcandb will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-marcandb can let us know if they help or not.
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The issue in GetHuman-marcandb's own words
I created an account a few years ago and since then I have lost the gmail account associated with it since I got a new one and didn't use that one so they canceled it and I no longer have the phone numbers for the recovery password. There is too many pictures and memories on my facebook just to forget about it. Is there anyway I can just switch the email to my regular email? And I also have our driver's licenses so we can recover it and make it the email address we actually have access too. Please help.
I want my memories and I want access to my Facebook please.
If you could just some way just look at my driver's license and see that is my Facebook and allow me to change the email address and password Since I no longer have access to either email or the phone number cuz that numbers already taken by somebody else.
I've tried to recover my Gmail but they deleted it so it doesn't exist anymore so that can't be done and I can't change my phone number again cuz that number's already taken by somebody else.
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