A friends account was hacked and was linked to a page that was set up regarding my fath...

GetHuman-hgwhidde's customer service issue with Facebook from July 2018

4 views | 63639 similar | 0 following
Help with my Facebook issue
GetHuman-hgwhidde's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hgwhidde will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-hgwhidde can let us know if they help or not.
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The issue in GetHuman-hgwhidde's own words
A friends account was hacked and was linked to a page that was set up regarding my father who was a nationally know artist! The hacker removed her as administrator and she is not able to regain control of this site and there fore we have no administrator nor or able to monitor or mediate this site. there are many vidio's and pictures that could be considered intellectual property ! Her old account was deleted , but some how still being used to send potentially harmful messages via messenger and allows hacker to access other profile * accounts ! we have no success in getting facebook to resolve the issue . We need to speak to a real person! none of the report abuse sites are helpful in resolving this unique issue ! We need help to regain full access and control over my father site .

GetHuman-hgwhidde did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-hgwhidde
Jul 4th, 2018 - 4 years ago
Fixed
Seen by 4 customers so far
Similar issue to 63639 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-hgwhidde started working on this issue
Jul 4th, 2018 2:59pm
GetHuman-hgwhidde indicated the issue is not fixed yet.
Jul 4th, 2018 4:09pm
GetHuman-hgwhidde indicated the issue is not fixed yet.
Jul 10th, 2018 2:40pm

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