I had to clean my cache and cleaned also by accident my browser history and nearly ever...

GetHuman-pilu's customer service issue with Facebook from July 2018

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Help with my Facebook issue
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If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-pilu's own words
I had to clean my cache and cleaned also by accident my browser history and nearly everything. Tried to lock back into my facebook account and my password wasn't working. It said I changed it ** month ago, what I definetly did not, because there is no reason for it. My email *****@***.com ist no longer valid, since long time meanwhile. I never changed it, I know now I should have. The only email communication I had with you is about a receipt *************** for a candy crush saga purchase in October ****. So, what can I do to recover my account, change the password without having access to my old email no more? Is there any way that I can identify myself so you can be sure? I know my friends would all vouch for me that the email pilu@LBTP.US is my email after I shut off *****@***.com and *****@***.com. Please help, I am lost without the contact to my left behind friends and family in Germany!! Thank you so much!!!*Pilu Pretty On Top
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Facebook

Customer service issue
Reported by GetHuman-pilu
Jul 4th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 7 customers so far
Similar issue to 63281 others
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Timeline
GetHuman-pilu started working on this issue
Jul 4th, 2018 2:54am