My account had been disabled. I dnt k nw why or how this happened but it did. I called...

GetHuman842695's customer service issue with Facebook from July 2018

Help with my Facebook issue
The issue in GetHuman842695's own words
My account had been disabled. I dnt k nw why or how this happened but it did. I called a *** number for facebook and the guy I was talking to told me that my IP address had been hacked and their are * different IP address are using my account to do illegal activity. He also told me he could see where my profile pic of me and my daughter are being used in dating web sites and other sites not authorized by me. I asked what I could do to fix this problem and I was told to go by a goggle play card and get a code from that card so that this issue could be solved. I dnt understand why I would have to spend no st to get this issue fixed when I want to keep my account and get into it. Is their any other way to solve this issue and have all the information that the hackers put on the web took down please let me knw.**Concerned FBooker
GetHuman842695 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman842695 fixed the problem
We are waiting for GetHuman842695 to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman842695
Jul 2nd, 2018 - 10 mons ago
I have an issue with Facebook too
Fixed
Seen by 9 customers so far
Similar issue to 61871 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman842695 started working on this issue
Jul 2nd, 2018 5:57pm
GetHuman842695 indicated the issue is not fixed yet.
Jul 2nd, 2018 7:37pm
GetHuman842695 indicated the issue is not fixed yet.
Jul 2nd, 2018 7:39pm
GetHuman842695 indicated the issue is not fixed yet.
Jul 2nd, 2018 7:39pm