Hello there , im having a big problem here. I played dragon nest mobile game by using f...

GetHuman841133's customer service issue with Facebook from July 2018

22 views | 61566 similar | 0 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman841133 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman841133 can let us know if they help or not.
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The issue in GetHuman841133's own words
Hello there , im having a big problem here. I played dragon nest mobile game by using facebook logged on and last week ago , my account lost without any reason and it got subtitude by another account which are the account get deleted before. Okay , let me explain about the deleted account, last time it was my first ID in this facebook account but its got deleted because i unnistall and reinstall the game( it said i dint back up data)due to failed update. I did ask help from game developer but no answer at all so i decided just start again with the same facebook account. But last week the deleted ID reborn and swap away my latest ID. So ? I dint know how fix this , i do tried contact DN mobile staff but they only reply me and said sorry we cant help you , please contact facebook for that. Excuse me ? I paid and spent for this game and this is what i got? So if you really out there saw my massage , i hope you can fix for me, i need it back badly! Thanks you

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Customer service issue
Reported by GetHuman841133
Jul 2nd, 2018 - 5 years ago
Not resolved
Seen by 22 customers so far
Similar issue to 61566 others
0 customers following this


GetHuman841133 started working on this issue
Jul 2nd, 2018 11:59am
GetHuman841133 shared this issue with friends on Facebook
Jul 2nd, 2018 11:59am

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