Hello there , im having a big problem here. I played dragon nest mobile game by using f...

GetHuman841133's customer service issue with Facebook from July 2018

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The issue in GetHuman841133's own words
Hello there , im having a big problem here. I played dragon nest mobile game by using facebook logged on and last week ago , my account lost without any reason and it got subtitude by another account which are the account get deleted before. Okay , let me explain about the deleted account, last time it was my first ID in this facebook account but its got deleted because i unnistall and reinstall the game( it said i dint back up data)due to failed update. I did ask help from game developer but no answer at all so i decided just start again with the same facebook account. But last week the deleted ID reborn and swap away my latest ID. So ? I dint know how fix this , i do tried contact DN mobile staff but they only reply me and said sorry we cant help you , please contact facebook for that. Excuse me ? I paid and spent for this game and this is what i got? So if you really out there saw my massage , i hope you can fix for me, i need it back badly! Thanks you
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Facebook

Customer service issue
Reported by GetHuman841133
Jul 2nd, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 61566 others
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Timeline
GetHuman841133 started working on this issue
Jul 2nd, 2018 11:59am
GetHuman841133 shared this issue with friends on Facebook
Jul 2nd, 2018 11:59am