To whom it may concern. I accidentally logged out of my Facebook account. When I went t...

GetHuman-smandera's customer service issue with Facebook from July 2018

7 views | 61011 similar | 0 following
Help with my Facebook issue
GetHuman-smandera's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-smandera will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-smandera can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-smandera's own words
To whom it may concern. I accidentally logged out of my Facebook account. When I went to walk back in it said my password was incorrect. So I try to reset my password and instead of getting my account back it started a new Facebook account with my name. So I try to reset the password again and it did the same thing. I called AT&T and they gave me Google's customer service phone number. I hardly ever logout of Facebook. This is the problem I'm having the Gmail I'm using a log back into Facebook does not exist anymore. I have a new Gmail now and Google told me my old Gmail is expired and that's why I can't log back in. Google gave me the email for Facebook. I sent them an email last night and one this morning about what I'm going through to retrieve my account and I haven't responded yet can someone please help me with this issue so I can get my original Facebook account back. I am close to *** friends I think and probably like **** pictures and all kinds of memories. I've been lost without it since Thursday. Sincerely yours Steven Mandera

GetHuman-smandera did not yet indicate what Facebook should do to make this right.

How GetHuman-smandera fixed the problem

We are waiting for GetHuman-smandera to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-smandera fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-smandera
Jul 1st, 2018 - 5 years ago
Fixed
Seen by 7 customers so far
Similar issue to 61011 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-smandera started working on this issue
Jul 1st, 2018 6:01pm
GetHuman-smandera indicated the issue is not fixed yet.
Jul 1st, 2018 6:01pm

Free Moving Concierge

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians