Hello facebook, my account was hacked and the hacker changed the phone and email recove...

GetHuman-ayasalib's customer service issue with Facebook from July 2018

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7 following
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The issue in GetHuman-ayasalib's own words
Hello facebook, my account was hacked and the hacker changed the phone and email recovery. I am not finding any way at all to deal with this problem. The hacker has a lot of my personal and private information on hand now so please i am begging you guys. can someone, anyone tell me what to do or where to go to deal with this problem. I set up trusted contacts but somehow its not coming up ever as an option for me to even chose from. I can prove my identity if need be or if you guys can just delete the entire account ill be fine with that too. Just please can someone respond and tell me what steps i can take to secure my privacy again? I am begging for any help at all please! In ** years this is the first time I ever experience a problem with my facebook account. Thank you so much!
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Facebook

Customer service issue
Reported by GetHuman-ayasalib
Jul 1st, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 86 customers so far
Similar issue to 60938 others
7 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-ayasalib started working on this issue
Jul 1st, 2018 4:19pm