Good morning, **I am writing in regards to an issue that is currently occurring with my...

GetHuman-abowteou's customer service issue with Facebook from June 2018

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The issue in GetHuman-abowteou's own words
Good morning, **I am writing in regards to an issue that is currently occurring with my business page. * individuals have left a *-star review out of spite. They have never purchased anything from my shop and they have also proceeded to harass me through my shop. They continue to send messages in a threatening manner to my business which is my way of financially supporting my family. These spiteful reviews can pose a threat to my business and I wanted to see how they can be reviewed to have them removed. The reviews are unfair as they are leaving them out of anger in support to another shop and they are not relevant to my business since they have never purchased anything. They cannot sincerely leave a review without even being customers. **The issue aroused from a picture on my Etsy shop that I was unaware it belonged to someone else. Picture is NOT watermarked and was sent to me by an individual. Instead of contacting me in a mature manner, the business owner of Sew Chill requested for her customers to purposely attack my business and leave negative reviews over the issue. Please, if I can get the assistance I need, I would truly appreciate it.
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Facebook

Customer service issue
Reported by GetHuman-abowteou
Jun 30th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 60283 others
1 customer following this
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Timeline
GetHuman-abowteou started working on this issue
Jun 30th, 2018 7:08pm