My real name is Crisanto G. Ramirez. But my name on facebook is Ken Ken. This is my nic...

GetHuman837115's customer service issue with Facebook from June 2018

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The issue in GetHuman837115's own words
My real name is Crisanto G. Ramirez. But my name on facebook is Ken Ken. This is my nickname. I used to have that name for almost two years. But one day, several days after my b-day, march **, I cant open my account as you are asking me a picture of my valid id. I didnt take it seriously as I believed that I think I could open my acount on the next day. But until now I cant open my acount, worst part is even my friend tried to search my name, it couldnt be found. I think someone reported my account that it was a fake one, but no, it is not. If you will check my timeline for its recent posts, I was tagged and I greet my father on his **th bday last March **. I recieved last March ** a lot of greetings on my **nd bday. Sad part I wasnt able to greet my mom and sister who both celebrated their bdays on March ** because my acount was lockout. I am miles away from my family. Aside from texting and calling them, I used also to chat or video call them on mesenger app. But my messenger acct is also affected. My friends couldnt chat me that it looks like I block them. I hope you will help me to retrieve my account as soon as possible.
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Facebook

Customer service issue
Reported by GetHuman837115
Jun 30th, 2018 - 10 mons ago
I have an issue with Facebook too
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Seen by 6 customers so far
Similar issue to 60235 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman837115 started working on this issue
Jun 30th, 2018 6:02pm