My real name is Crisanto G. Ramirez. But my name on facebook is Ken Ken. This is my nic...
GetHuman837115's customer service issue with Facebook from June 2018
Help with my Facebook issue
First: share to improve GetHuman837115's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman837115's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman837115 will want to follow the link below to head to their help center. We will check on GetHuman837115 later to make sure it's all set or try to help escalate.
My real name is Crisanto G. Ramirez. But my name on facebook is Ken Ken. This is my nickname. I used to have that name for almost two years. But one day, several days after my b-day, march **, I cant open my account as you are asking me a picture of my valid id. I didnt take it seriously as I believed that I think I could open my acount on the next day. But until now I cant open my acount, worst part is even my friend tried to search my name, it couldnt be found. I think someone reported my account that it was a fake one, but no, it is not. If you will check my timeline for its recent posts, I was tagged and I greet my father on his **th bday last March **. I recieved last March ** a lot of greetings on my **nd bday. Sad part I wasnt able to greet my mom and sister who both celebrated their bdays on March ** because my acount was lockout. I am miles away from my family. Aside from texting and calling them, I used also to chat or video call them on mesenger app. But my messenger acct is also affected. My friends couldnt chat me that it looks like I block them. I hope you will help me to retrieve my account as soon as possible.
GetHuman837115 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman837115 fixed the problem
We are waiting for GetHuman837115 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.