I have * Facebook accounts that have been hacked. My phone was stolen with * of them an...

GetHuman-alicatsm's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-alicatsm will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-alicatsm can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-alicatsm's own words
I have * Facebook accounts that have been hacked. My phone was stolen with * of them and I have forgotten my passwords to both of them. I really just want to know how to delete both of those accounts because they r using my messenger to create inappropriate and false conversations with other people n order to show them to my boyfriend. Unfortunately he tends to believe these conversations because his ex girlfriend is the person responsible for this and he doesn't think she's capable of lying. She's been making my life a living **** for the past year so I really need to know the appropriate measures to bring this to an end. There's only a few friends on the accts that I would like to contact before they r deleted.* Thank u n advance for it help n resolving this matter.** Alison B. Smith* Lebanon, My
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Customer service issue
Reported by GetHuman-alicatsm
Jun 30th, 2018 - a yr ago
I have an issue with Facebook too
Seen by 3 customers so far
Similar issue to 60113 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-alicatsm started working on this issue
Jun 30th, 2018 3:53pm
GetHuman-alicatsm indicated the issue is not fixed yet.
Jul 1st, 2018 4:01am