My name is Jacob rassi my account was temporarily shut down I have a custody case on Th...

GetHuman-shoentra's customer service issue with Facebook from June 2018

4 views | 56396 similar | 0 following
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-shoentra's own words
My name is Jacob rassi my account was temporarily shut down I have a custody case on Thursday that I need my Facebook Messenger for and I run my business through Facebook Messenger which encourages more people to use it. If you could please reactivate my account any pictures I posted that would have been graphic I'd be cute white splotches of red anything that made it graphic and if you were to go through the messages of April Phillips you would find that all in the same day she is slandering me telling people how I beat her up telling people how I am such a horrible person and I'm on drugs and then that evening asking when I'm coming down when I can come spend time with her if that's what you call it asking for a job there's videos on my page of her shoeing horses with me I think there was a mistake and I believe you can do a little research and realize that I was not off base and I need my account in order to get my children back because she is a horrible mother. So if you could please turn my account back on so that I can use my messenger to communicate with my clients and to make all my printouts for court on Thursday I've already emailed you guys and got no response. Thank you very much for your time Jacob rassi

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Customer service issue
Reported by GetHuman-shoentra
Jun 26th, 2018 - 3 years ago
Seen by 4 customers so far
Similar issue to 56396 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman-shoentra started working on this issue
Jun 26th, 2018 6:04pm
GetHuman-shoentra indicated the issue is not fixed yet.
Jun 27th, 2018 9:46am

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