Hello,**I have two fb accounts. One I use on a regular basis and another I must have ha...

GetHuman821102's customer service issue with Facebook from June 2018

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The issue in GetHuman821102's own words
Hello,**I have two fb accounts. One I use on a regular basis and another I must have had previously and I don't have access to the email or password any longer. The account has the same name as my current account: Cheyenne Dirks. As proof that the account belongs to me, we have the same face :D, we have a lot of the same friends, and we have the same birth date. If needed I can provide more information on the account. My goal would be to recover the photos and then delete the account because I no longer use it. What is most aggravating about the account is that when I go on my friends pages, I see my face in the friends list. I would just like my friends to be friends with only one Cheyenne Dirks. Can we work on this together please? I will do my best to confirm any information needed to delete this previous account.
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Facebook

Customer service issue
Reported by GetHuman821102
Jun 26th, 2018 - 4 mons ago
I have an issue with Facebook too
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Seen by 6 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman821102 started working on this issue
Jun 26th 3:13am