I recently discovered that my FB was hacked. After several hours I was able to access m...

GetHuman-mcduff's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-mcduff's own words
I recently discovered that my FB was hacked. After several hours I was able to access my account and thought I changed my password. The next day (yesterday) I had another strange occurrence, so u tried to change my password again. My account was not cooperating, so I logged out without saving my password. When I tried to log back in. It wouldn't let me. I tried both the password from the day before and the new one that I was trying to change it to. Neither would work. Now I can't get into my account at all. I no longer use the email account that I originally registered it with, and the phone number that is linked is an old work cell for a company I no longer work for. I don't know if the hacker has been the reason I can't get in or an account lock out.
GetHuman-mcduff did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-mcduff
Jun 25th, 2018 - 5 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 54746 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-mcduff started working on this issue
Jun 25th 4:26am
GetHuman-mcduff indicated the issue is not fixed yet.
Jun 26th 12:01am
GetHuman-mcduff indicated the issue is not fixed yet.
Jun 29th 4:24am
GetHuman-mcduff indicated the issue is not fixed yet.
Jun 29th 4:28am