Can't delete "gray" account.

GetHuman802633's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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The issue in GetHuman802633's own words
Delete my "gray" account. ... Hello,*I created a Facebook account about * years ago for the purpose of setting up a business "Page". Recently, I deleted that business Page, and am now attempting to delete the account which was managing it. Under the "Your Facebook Information" setting I see the option to "Delete Your Account and Information", but upon selecting it, I'm immediately redirected to the facebook.com*business getting started page where I'm given the choice to "Create an Ad" or "Create a Page." This is the same page they see each time I login into Facebook now, ever since I deleted my business "Page".**How can I delete this gray account? Thank you.
There is an option to "Delete Your Account and Information" under the Settings, but it's not working. Instead, I get redirected to facebook.com*business when I select it.
Delete my "gray" account.
Tried checking in the Community forum for answers. Found none.
I have an issue with Facebook too
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Facebook

Facebook Business Account
Customer service issue
Reported by GetHuman802633
Jun 20th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 18 customers so far
Similar issue to 49861 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman802633 started working on this issue
Jun 20th, 2018 11:10am
GetHuman802633 indicated the issue is not fixed yet.
Jun 20th, 2018 11:16am
GetHuman802633 indicated the issue is not fixed yet.
Jun 20th, 2018 2:05pm
GetHuman802633 indicated the issue is not fixed yet.
Jun 20th, 2018 2:05pm
GetHuman802633 indicated the issue is not fixed yet.
Jun 20th, 2018 7:46pm
GetHuman802633 indicated the issue is not fixed yet.
Jun 23rd, 2018 12:24pm