GetHuman802633's customer service issue with Facebook from June 2018
Help with my Facebook issue
GetHuman802633's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman802633 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman802633 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Facebook has better answers for you: Facebook Help Center
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The issue in GetHuman802633's own words
Delete my "gray" account. ... Hello,*I created a Facebook account about * years ago for the purpose of setting up a business "Page". Recently, I deleted that business Page, and am now attempting to delete the account which was managing it. Under the "Your Facebook Information" setting I see the option to "Delete Your Account and Information", but upon selecting it, I'm immediately redirected to the facebook.com*business getting started page where I'm given the choice to "Create an Ad" or "Create a Page." This is the same page they see each time I login into Facebook now, ever since I deleted my business "Page".**How can I delete this gray account? Thank you.
There is an option to "Delete Your Account and Information" under the Settings, but it's not working. Instead, I get redirected to facebook.com*business when I select it.
Delete my "gray" account.
Tried checking in the Community forum for answers. Found none.
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