i clicked on something that i got tagged in by a trusted friend, and today i got a call...

GetHuman-kmalson's customer service issue with Facebook from June 2018

44001 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-kmalson's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
Before contacting them, items GetHuman-kmalson may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-kmalson's own words
i clicked on something that i got tagged in by a trusted friend, and today i got a call from my brother saying my account posted something and tagged them in it and that my friends account was hacked. I went on to try and change my password and got the message that my account was locked. I went through the process of unlocking it by sending the code to my phone through text and went through the steps, but when i get to the marketplace step and try to continue it says that it encountered a problem try again later. I've tried * times through out the day, and each time its the same. Now i cant log into a bunch of apps because they were all logged in with my facebook account. can you guys help me or is there another way that i can get my account unlocked and hopefully not get hacked again? the account was for *****@***.com and i last logged in yesterday, my last post from me was when i shared the lucky ** pic thing, and to reply to * people that posted on my timeline for my birthday
GetHuman-kmalson did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-kmalson fixed the problem
We are waiting for GetHuman-kmalson to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-kmalson fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-kmalson
Jun 15th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 44001 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-kmalson started working on this issue
Jun 15th, 2018 12:29pm