Not Happy as not able to change my page name back to what it was
GetHuman786552's customer service issue with Facebook from June 2018
Help with my Facebook issue
The issue in GetHuman786552's own words
Contact Facebook ... Hi My business name page was in my personal name "Rhonda Hill" and I changed it to a business name "Time For Art", https:**www.facebook.com*ArtClasses.Workshops* however, was advised that I should be using my personal name as I am an artist. *I requested Facebook to chang it back to my personal name and was told the following: Quote: Hi, We’re unable to update your Page’s name because your request doesn’t follow our Page guidelines. The name you requested suggests that the subject of your Page has changed or may be misleading. This can be confusing for people who like your Page. Page name change requests that don’t meet our guidelines include changes that may be misleading (ex: renaming “I Love New York” to “I Love San Francisco”). Requests that meet our guidelines include removing descriptions from a Page’s name (ex: renaming “John Smith, Trainer” to “John Smith”). We understand that you might not know our Page guidelines, so we encourage you to learn more: https:**www.facebook.com*page*guidelines.php*?ref*cr Unquote. I replied to the abovementioned email and it has not been answered since *th May. This seems rather silly as I am only asking that it be put back to the way it was and the subject of my page has not changed and it is a business and I am losing all that momentum. I was very upset about this and deleted my page, and then I learnt that if you log back in to your account within the deletion period your account will not be cancelled. I also deleted another page of mine, The Dinosaur Kid Collection. Having said that there is a little symbol next to the names of the pages in grey, like it is marked for deletion, I could be wrong, however, as I cannot speak or email with anyone I cannot confirm what is actually happening. Is it deleted or not? *If you could please help me that would be great.*Thanking you in anticipation.*Kind regards*Rhonda Hill
This is very frustrating because I was trying to change my page name back to what it was and I believe this is not fair as according to the policy guidelines I am actually within them.
I wanted to retrieve my two pages, however, I think as I actually deleted them it can't be retrieved anyway. Having said that I just want someone from facebook to comfirm if my page can be retrieved (I can actually still see it but not sure if anyone else can) and if so, can I have my page name back. I read somewhere that if you login before the deletion date it cancels the deletion and I did that, however, there is still a little symbol beside each page, which I don't know what it means, but thinking it means it will be deleted in ** days. I just want confirmation of my options here please.
I have been a customer for approx. * yrs
No, as don't know what else to do seeing I cannot contact them.
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