My Facebook gave me a notification that someone in a different city was using my accoun...

GetHuman-letdothi's customer service issue with Facebook from June 2018

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The issue in GetHuman-letdothi's own words
My Facebook gave me a notification that someone in a different city was using my account. It asked to change password, I did but not sure what happened I was unable to log in. I am still able to use messenger but when I try to log in it says that was my old account. I have lots of precious memories and baby photos and I'm building business through Facebook please help me. My recovery address is so old I cannot access it any more and I hadn't updated it because I niave and never thought this could happen. My current email is *****@***.com*Please can you help me as I am worried of what will happen to all my information, as I have shared alot of deep things on my account.*Thank you.*Krista Bain
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Customer service issue
Reported by GetHuman-letdothi
Jun 13th, 2018 - 9 mons ago
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GetHuman-letdothi started working on this issue
Jun 13th, 2018 12:56pm