Facebook Customer Service Issues

Our organization, a long-standing [redacted](c)3 non-profit foundation focused on in-depth tax policy research, has encountered challenges due to the new political advertising regulations affecting our social media presence. Despite our non-partisan and non-advocacy stance, the nature of our work in tax policy is now categorized as political, hindering our ability to promote our research without undergoing a time-consuming identity verification process. Attempts to address this issue through Facebook's support system have been unproductive, with automated responses directing us to guidelines we are already familiar with. Unfortunately, each inquiry led to the same automated reply, promptly closing the case without further review. This situation has created unnecessary obstacles for our foundation's efforts to share valuable tax policy insights.

Hello, I am reaching out because a friend on Facebook is facing issues trying to transfer funds from a fundraiser to her bank account. She almost fell victim to a scam while looking for customer service help. I need guidance on how to link her bank account to her Facebook so she can access the funds promptly. Time is critical with the fundraising deadline approaching in 15 days. Your prompt assistance is much appreciated. Please provide instructions or a contact number for support. Thank you.

Since the end of [redacted], a Facebook engineer has been harassing me, trying to ruin my business. Every other month, I get banned for 30 days, and when I'm not banned, my posts are deleted or their reach is restricted. Despite paying for approved promotions, my page with 72,[redacted] likes only reaches 10 to 14 people. The same posts on my smaller pages and my competitors' pages do not face bans. When my main page is banned, the engineer targets my other pages similarly. Moreover, Facebook plugins stopped working on my website in [redacted]. Although I used to pay for promotions on Facebook, it doesn't seem beneficial anymore due to these issues. The stress caused by this engineer has affected my health, leading to a heart attack and ongoing chest pains and eczema. Despite sending numerous complaints via the help panel with over 50 requests, I have not received any assistance or replies. I have evidence with over [redacted] screenshots and medical records detailing my complaints about this harassment.

I am experiencing ongoing frustration with Facebook related to posting new items in my online dog apparel shop, Bloomingtails Dog Duds. My posts frequently fail to show up, and there have been instances where the "Publish" button is replaced with a "Shop Now" button. These issues are hurting my sales efforts, and I urge Facebook to address and resolve them promptly. Instead of replying on a Help Desk site, I kindly request that any responses be sent directly to my email at [redacted] Thank you for your attention to this matter. My Facebook URL is www.facebook.com/BloomingtailsDogDuds.

I have four locations for my company, each with a separate Facebook page. Two of them are already connected as locations: 1. Mattress Outlet 50-75% OFF (Idaho Falls, ID) 2. Mattress Outlet 50-75% OFF (Logan, UT) I'm having trouble linking the last two locations as they have different names and need to be changed to: 3. Mattress Outlet 50-75% Off (Rexburg, ID) 4. Mattress Outlet 50-75% Off Retail (Pocatello, ID) I need assistance with changing the names of these two pages so I can merge them as separate locations under the same company. Thank you.

To whom it may concern, Hello, I am a Facebook account holder under the name Andrej Daniš. I have unfortunately fallen victim to sextortion. I have already reached out to the local and international legal authorities regarding this matter. However, I am now seeking your assistance as the blackmailer is threatening to share a video they recorded without my consent. Based on the advice from legal authorities, I kindly request the following actions to be taken: - Deactivate my account (not delete it in order to keep my conversation history intact with the blackmailer's profile). - Block any links to any videos associated with my name. - Restrict communication to only come from my friends to block the blackmailer. - Prevent any friend requests from being sent to my friends for a duration of 3-4 weeks. I greatly appreciate any help provided. Thank you very much.

I recently experienced an unsettling issue with my Facebook account. Despite having my photo on my profile, I was unexpectedly logged out and prompted to upload a new photo of myself to regain access. This request seemed unnecessary and raised concerns about the security of my account. After complying with the request and submitting my photo again, I encountered a message stating that Facebook was reviewing the photo and that I would not be able to use my account at that time. This situation has left me feeling anxious as I am unable to access my account despite changing my password. I suspect either an abuse of authority by someone at Facebook or a security breach of my account. I have outlined these events as I couldn't provide screenshots to illustrate the messages. I kindly request prompt assistance to regain access to my account and address any potential misuse of administrative privileges or hacking activities on my account. Thank you.

I recently experienced an issue with my Facebook account. While logged in, I was suddenly prompted to upload a clear photo of myself to verify my identity. Despite already having a profile photo, I complied. However, upon doing so, I received a message stating that my photo was being reviewed for security purposes, preventing me from accessing my account further. I believe this may be an abuse of authority within Facebook or a hacking incident. I changed my password but continue to encounter the same message when attempting to log in. I am unable to share screenshots, thus detailing my experience here. I kindly request assistance in resolving this matter promptly, restoring access to my account, and investigating any potential misuse of administrative privileges. Thank you for your attention to this issue.

I would like to speak with a representative regarding a situation where I responded to a comment that I found to be racist. The individual referred to President Trump as an Orangutan, justifying it by claiming to be a liberal. In an effort to highlight the inaccuracy of this kind of thinking and to show that racism is never acceptable, I used extreme examples in a post. I did not intend to insult anyone but to illustrate that such language is inappropriate, no matter who uses it. I am perplexed that the original racist remark remains while my response has been blocked. I am not a racist, and I believe it's important to stand against all forms of racism, regardless of the source.

I have been facing an issue with my Facebook account. While browsing, I suddenly got logged out and was prompted to log in again. Upon logging in, I was asked to upload a photo of myself, which I found unnecessary as my profile already had a picture. Despite complying and re-uploading the photo, I'm now stuck with a message stating that Facebook is reviewing the photo for security reasons, preventing me from accessing my account. These unusual actions make me suspect that someone may be misusing Facebook's authority or that my account has been hacked. I have already changed my password, but the issue persists. Unfortunately, I couldn't attach screenshots of the messages for reference. I urge Facebook to investigate the matter promptly, restore my account access, and take action against any unauthorized activities. I can be contacted at [redacted] for further assistance. I eagerly await your prompt resolution. Thank you. -US

I recently experienced a concerning issue with my Facebook account. I was unexpectedly logged out and prompted to log back in. Upon doing so, I was asked to upload a new photo of myself for verification purposes. This seemed unnecessary as I already had a photo on my profile. After complying and uploading the photo, I received a message stating that my account was under review for security reasons. Despite changing my password, I have been unable to access my account due to the ongoing review of the photo. I suspect either an abuse of authority within Facebook or that my account has been compromised. Unfortunately, I am unable to upload screenshots to illustrate the situation. I kindly request assistance in resolving this matter promptly and taking action against any potential misuse of administrative privileges. If my account has been hacked, I urge for appropriate measures to be taken. Please contact me at [redacted] regarding any updates. Thank you.

My account was hacked by an unknown person. I reset my password and logged out of my account from all other devices. After resetting my Facebook password, when I tried to log in, it asked me to confirm my identity from another device, even though I had already logged out from all other devices. I sent my national ID card photo to recover my account, and Facebook support sent me links or a new password. However, when I tried to use them, the links or passwords were expired. I emailed Facebook support, and they sent me a link to open my account with one click. Unfortunately, when I clicked on that link, it was also expired. This account is crucial to me, and I need help logging in. Thank you.

I recently created a Facebook account to link my Guns of Glory game progress for safekeeping. Despite signing up as Alphonso H., using my middle name Hinojosa as the last name, I haven't filled in much information as I've been dealing with personal issues, hence the sporadic deactivations. However, when I tried to log back into my game, it's suspended because of my dormant Facebook account. Even though I'm trying to comply by uploading my I.D., Facebook claims my contact info is incorrect, and I don't recall linking my account to a phone number. I have my state I.D. with my full name Alphonso Hinojosa R. on it. I'm willing to add friends and update my profile, but I feel unfairly penalized for protecting my privacy and exercising the available options. I hope I can resolve this issue without losing my game progress.

I posted on a site that Facebook suggested, and then I got blocked. There are many other sites where people sell items or start their pages for selling, like Tim Brown Stable, Quarry Farms, David Roberts Horse Auction, Deanna Bush, and several other individuals; however, I'm not permitted to do so. Even though Facebook prohibits animal sales, there are numerous similar sites. I've been blocked for over a year due to sharing my post as recommended. I can't delete a post or ask any questions. Despite filing appeals, I haven't received any responses.

Due to experiencing loneliness after spending over two decades in prison, I recently started using Facebook to connect with loved ones. However, I encountered difficulties with password management which led to multiple password resets. Now, when trying to log in, I am prompted to provide a photo for verification. Unfortunately, my Alcatel go flip phone lacks a functional camera, and I have no friends to assist in this matter. Is it possible for me to create a new account without submitting a photo? I am committed to responsibly managing my own password this time. Thank you for your assistance. Sincerely, Michael Winchester

Hello, Yesterday around 2 pm, I got logged out of Facebook and was informed that my password had been changed. Despite resetting it multiple times using the code sent to my phone, I started receiving the reset emails in Arabic. Additionally, when I tried to log into my Facebook messages, it was connected to a different number I didn't recognize. Facebook also alerted me that login attempts were made from the US and Syria. I'm concerned about my privacy and the breach of my strict Facebook privacy settings. Can you please help me understand what is happening with my account?

Sherly Richmond sent me a message on Instagram asking me to accept her follow request. I noticed she had a few followers despite only having a few posts. Once I accepted, she claimed she won $20,[redacted] through the Facebook Mega Millions, a promotion I was unfamiliar with. She mentioned seeing my name on the list for the prize delivery. I advised caution, but she insisted on me contacting Facebook to claim my alleged winnings. Unconvinced, I blocked and reported her to prevent further scam attempts. It's important to remain vigilant against such fraudulent schemes on social media platforms. There should be better measures in place, possibly incorporating unique identifiers like fingerprints, to prevent such scams and protect users from falling victim to dishonest individuals like Sherly.

I am inquiring about the removal of a video titled "I'm Actually an Expert," where Jordon Peterson discusses topics with BBC journalist Anne McElvoy. Could you kindly provide me with an email detailing the specific reasons for taking down this content? I seek clarification and evidence to support this action. I have noticed that there are other, more provocative posts circulating on the platform, which raises questions about the selective enforcement of guidelines. My video focused on civil discourse and diverse viewpoints, aiming to foster meaningful discussions. Hence, I feel unjustly targeted for removal, potentially influenced by political biases favoring a minority perspective. I intend to share your response with my legal representative to evaluate any infringement upon my rights. I maintain my belief that this act was motivated by political considerations and will address this matter accordingly.

I am having issues with my disabled payment account. In [redacted], I received a message from Facebook notifying me that my card was disabled due to suspected fraudulent activity. Despite multiple correspondences with Facebook, including sending my ID as requested, I did not receive any acknowledgment of my efforts to resolve this issue. I attached various forms of ID, such as my diplomatic passport and bank statements, hoping for a resolution to reactivate my payments account. Unfortunately, Facebook never acknowledged receipt of my documents, leaving me feeling frustrated and hopeless. I am reaching out again for assistance in resolving this matter.

On Wednesday, 6-13-18, someone contacted me through FB Messenger about a car I have for sale on Marketplace. When I opened it to see a truck they wanted to trade for my car, I noticed a warning that said "SCAM" under the truck and then I got kicked out of FB Messenger. A login screen popped up asking me to log back into Facebook. After doing that, I found out that my account was locked. I deleted both Facebook and Messenger from my phone, reinstalled them, and changed my password. The scammer's messages were gone, but now I am locked out of all Marketplace apps. I didn't do anything wrong. Please investigate and unlock my account for Marketplace apps. I am concerned about any Facebook screens now, including this one.