Identify photos hourly limit exceeded without any single attempt and prompt

GetHuman775769's customer service issue with Facebook from June 2018

11 views | 41851 similar | 0 following
Help with my Facebook issue
GetHuman775769's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman775769 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman775769 can let us know if they help or not.
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The issue in GetHuman775769's own words
Login ... *. I was using messenger and I got logged out. I opened fb app but I got logged out. I entered password and code sent on mobile for two step verification. Then they asked me to select an option which was already disabled "identity photos....(hourly limit exceeded)". **. After reporting the issue I got a mail to reset password. I reset the password but still faced problem of identify photos...(hourly limit exceeded).**. After waiting for hours I tried to log in but this time fb was not sending SMS for second step verification. After a no of attempts I was asked for no from code generator but I m not logged in to check that.I never activated code generator. In trouble shoot it's saying too many SMS requests.
My problem
I want to get logged in
More than * years
Google
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Facebook

Facebook
Customer service issue
Reported by GetHuman775769
Jun 13th, 2018 - 2 years ago
Fixed
Seen by 11 customers so far
Similar issue to 41851 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman775769 started working on this issue
Jun 13th, 2018 12:44pm
GetHuman775769 indicated the issue is not fixed yet.
Jun 13th, 2018 12:44pm
GetHuman775769 indicated the issue is not fixed yet.
Jun 13th, 2018 12:47pm
GetHuman775769 indicated the issue is not fixed yet.
Jun 13th, 2018 12:48pm

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