My facebook acct was closed a couple days ago,I got it back on by recovery. I made a ne...
GetHuman-islealex's customer service issue with Facebook from June 2018
Help with my Facebook issue
The issue in GetHuman-islealex's own words
My facebook acct was closed a couple days ago,I got it back on by recovery. I made a new pw, today it unlocked again I tried new pw doesnt work.I started fb years ago using an old email I never use anymore.my name is Alexi Isle (vice)I'm a senior disabled grandma. Fb is how I keep in contact with family. I can't recover it as saying pw doesn't work and it wants to send code to email I don't use and don't pw.please help me get my main acct open again please.I have other fb to play games but I've had this one for years under the Alexi isle (vice).my phone number is *** *** **** or email contact is *****@***.com. please help me get back on. .I will change the email when I can get back on..this has been my lifeline as I'm disabled I love my facebook. ..thank you so much..I hope you can help me..please respond via text above number or email I have now..again I've never been a problem nor disrespectful towards others. I don't know why it has been a problem last few days as for years I've never had a problem.I only am on from Minnesota where I live so any other attempts from anywhere else wouldn't be me.if someone is trying to take my fb...thank you so much will wait to hear from you
GetHuman-islealex did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-islealex fixed the problem
We are waiting for GetHuman-islealex to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.