I can't get back into my account!

GetHuman-anmlv's customer service issue with Facebook from June 2018

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133 similar
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0 following
Help with my Facebook issue
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The issue in GetHuman-anmlv's own words
I was trying to reset my password for my account that uses a email different from the one I'm using to contact you right now ... Honestly, I'm getting beyond frustrated because you guys don't have the decency to get back at me. I was hacked several months ago by a click of a video I received. I tried to reset my password but it directs me to recovering accounts. It's fine until I get to the code generator, that's when I'm thrown through a loop because I don't see one on the page. Seriously I'm tired of this please help me!!!! My childhood history, friends, and time that I spent on there.
So I can get in my account
I have been a customer since I was ** and I'm now **. So * years I have been with Facebook.
I have an issue with Facebook too
How GetHuman-anmlv fixed the problem
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Facebook

Customer service issue
Reported by GetHuman-anmlv
Jun 10th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 9 customers so far
Similar issue to 133 others
0 customers following this
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-anmlv started working on this issue
Jun 10th, 2018 11:49am
GetHuman-anmlv shared this issue with friends on Facebook
Jun 10th, 2018 11:52am
GetHuman-anmlv indicated the issue is not fixed yet.
Jun 11th, 2018 12:58am
GetHuman-anmlv indicated the issue is not fixed yet.
Jun 11th, 2018 1:01am
GetHuman-anmlv indicated the issue is not fixed yet.
Jun 11th, 2018 1:04am
GetHuman-anmlv indicated the issue is not fixed yet.
Jun 11th, 2018 1:05am