Good day*night,**I have an account under the email *****@***.com*which I use jointly wi...

GetHuman-foshizzl's customer service issue with Facebook from June 2018

3 views
 | 
80 similar
 | 
0 following
Help with my Facebook issue
GetHuman-foshizzl's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-foshizzl will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-foshizzl can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-foshizzl's own words
Good day*night,**I have an account under the email *****@***.com*which I use jointly with a friend. I was a game-only account and we only registered it on facebook so we could belong in our "gaming-group".**For some reason it appears to have been reported and Facebook asked us for our ID details in order to validate the account. Again, being an account that we only used to be in contact with a group of in-game friends, we only created it for group purposes, as we both dislike the idea of creating any social media accounts.**For that reason, we'd like to know if there was the way to "unblock" this account by stopping the requests for "Real identification documents", we'd ony like to be in our group, minding our own business.**In case this is not possible, we'd like to request the deletion of the account, as we won't have any other use for it.**Thank you for your time
GetHuman-foshizzl did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-foshizzl fixed the problem
We are waiting for GetHuman-foshizzl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-foshizzl fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-foshizzl
Jun 8th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 80 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-foshizzl started working on this issue
Jun 8th, 2018 10:54pm
GetHuman-foshizzl indicated the issue is not fixed yet.
Jun 15th, 2018 11:22pm