And I have been sending several emails in response to the email that you guys sent me w...

GetHuman-jamesroe's customer service issue with Facebook from June 2018

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Help with my Facebook issue
Before contacting them, items GetHuman-jamesroe may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
GetHuman-jamesroe's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jamesroe will want to follow the link below to head to their help center. We will check on GetHuman-jamesroe later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-jamesroe's own words:
And I have been sending several emails in response to the email that you guys sent me with the link to get me a code sent to my email address to change the p***word and that isn't my problem I can go in to change the p***word and I've been at several times and I've already sent in my ID to you guys I've already registered my email I've done everything but your automated system keeps taking me to the page of proving myself and I've already done this and I have the only option left to choose from is to get an unlock code and I need an unlock code and I need some service to get this done I have a lot of people in my Ministries on my Facebook waiting on me and depending on me and I can't get into my account so please pay attention to this and get this handled so I can get back into my account ASAP
I trust that Facebook will make this right and come up with a resolution that is fair.
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Facebook

Customer service issue
Reported by GetHuman-jamesroe
Jun 8th, 2018 - 14d ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-jamesroe started working on this issue
Jun 8th 6:12pm